Privacy Policy

Last updated: August 19, 2026

ResiAP™ - The Resident Amenity Portal is a resident amenity reservation platform used by your property management company. This page explains what information we collect, why, and how to request its deletion.

What we collect

• Account info: name, email, phone number.
• Residency info: unit number, lease dates, provided by your property.
• Reservation info: amenity bookings, dates, and any signed waiver forms required by your property for that booking.

How it's used

Solely to operate the amenity reservation system: scheduling, verifying required waivers before approving a booking, and letting your property's staff manage reservations. We do not sell or share your data with third parties for marketing.

Where it's stored

Data is stored with Supabase (our database and file storage provider). Signed waivers are kept in a private file store, readable only by you and your property's staff.

Retention

• Signed waiver documents are retained for 7 years after the associated reservation, then automatically deleted.
• Reservation records may be retained longer in anonymized form (booking dates and amenity only, no name/email/phone) for the property's own record-keeping.

Your rights

You can request deletion of your account and personal data at any time from your profile settings, or by contacting your property manager directly. Requests are reviewed and processed by your property's staff, typically within 30 days. Note that signed waivers within their retention window may be kept as required by law even after an account deletion request.